Friday, October 24, 2008

Playing games...

I just finished a web e-blast. Started it yesterday, it was approved this morning. Now why did I deliver it so fast when other designers play the "time game"?

What's the "time game" you ask? 

It's when you finish a job but you hold onto the job for a day or two before you show it to your client.

Now why would a designer do that? 

Some designers (who work by the hour.. not me, I work on a project basis) hold the project to "fudge" the numbers so they can bill more.

Some designers want their clients to think that they have spent a lot of time "thinking about and designing" their project.

And some designers hold onto the job because they don't want their clients to expect that kind of service all the time.


If you're like me, you have lots of experience, you're very creative and you know what you are doing... be proud of the fact that you can create and deliver fast... it makes you more valuable.

It's like this joke I heard:
A repair man with 20 years experience  is asked to fix a machine. He walks in, pulls out a hammer, stands there for 2 minutes, then hits the machine with the hammer. The machine immediately starts running. Then he hands the owner the bill for $1000. "What!!!!???" says the owner... 2 minutes, $1,000.. "I want an itemized bill" he says. The guy takes back the bill, scribbles on it and hands it back.
The owner reads it.
Hitting machine with hammer: $1.00
Knowing where to hit the machine with a hammer: $999.00

This guy was not billing by the hour.. he was billing what the project was worth... and his 20 years of experience is what the owner was buying. The owner was back in business!

As a successful freelancer you should be proud that you know what you are doing.. is it fair that someone who doesn't know what they are doing and spends a week doing the job would be paid more just because they are incompetent? You should be payed NOT for just for your time... but for your experience.

Also, who are they going to call again when they are in a real time crunch... you, the reliable freelancer or the person that takes forever? 

Bottom line: Educate your clients that they are purchasing your knowledge and experience.. not just design... you will be more valuable to them and they will call you again and again.. making you too a successful freelancer.

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